FAQ's + Shipping

Frequently Asked Questions...

Shipping 

Shipping Costs $10 Australia Wide Flat Rate 

Free Shipping over $75 Australia Wide

Express Shipping is $15 Australia Wide Flat Rate 

International Shipping is $30 Flat Rate 

Exchanges or Returns 

Sorry crew, due to the nature of crystals & their energetic vibrations, we do not offer exchanges or refunds for change of mind purchases. Especially Jewellery - you wouldn't want to wear a pair of earrings or a necklace that had been worn by someone else would you? 

Replacements & Refunds 

We will only offer a replacement or refund if the item is faulty. Each query will be dealt with individually.  However, if the item breaks or chips after general wear and tear, we would not be able to offer you a refund or replacement. 

If this occurs, please contact us at magic@goodvibesgang.com.au

Variations in Products 

All crystals are natural and therefore the colours, style and variations of them will differ and this is to be celebrated and is not a defect. Many of these products are hand made and as such, will have that lovingly hand made vibe.